The Span Center helps older adults and their families create personalized care plans to accommodate individual needs and preferences. Our care coordinators assess each situation, connect clients to necessary resources and collaborate with community organizations and service professionals to ensure individuals receive the care they need. We also offer guidance for caregivers and follow up to ensure services are meeting expectations.

Care Coordination is a comprehensive service that includes assessing needs, connecting individuals to appropriate resources, identifying available funding sources, and monitoring services over time to ensure needs continue to be met.

Emergency Services provides for immediate and short-term assistance in getting resources in an emergency that endangers the health or well-being of older people.

Options Counseling supports people in making their own decisions and having control over their lives. Building trust and taking time to listen are important for understanding each person’s needs, preferences, and goals. 

Home Delivered Meals help determine an individual’s need for home-delivered meal services and ensure the program is appropriate for their situation. The assessment evaluates factors such as nutritional risk, ability to prepare meals, physical and cognitive limitations, social support, and overall health and safety.

Home Care Services Assessment helps determine an individual’s need for in-home support services and identifies the type and level of assistance required to safely remain at home.

Other services connect individuals with the information and resources they need to access external programs.

Care Coordination is available to individuals 60+ who reside in the City of Richmond or the counties of Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent, and Powhatan. There are no income requirements, but income may be assessed for service eligibility. 

This service is provided at no charge, though donations are appreciated to help fund ongoing programs. To learn more or get assistance, contact: