We help older adults and people with disabilities get where they need to go. Ride Connection explains your transportation choices and helps you feel comfortable using different public & private transportation services. We can also connect you directly with rides for medical appointments.
Ride Connection is a mobility management program that helps older adults and individuals with disabilities access non-emergency medical transportation, supporting safe aging at home and promoting a healthy, connected lifestyle. Our ride counselors provide transportation education, travel training, rides, and referrals to local providers.
Ride Connection services are available to older adults (60+), and individuals (18+) with disabilities receiving SSI or SSDI, who reside in the City of Richmond or the counties of Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent, and Powhatan. Eligible riders may receive up to two (2) round-trip rides/month to medical appointments within our service area. We can give transportation options ONLY to Chesterfield & Hanover clients.
We encourage our riders to schedule rides at least 7 days in advance. We accept donations from riders able to help cover a portion of the cost of their ride.
To learn more or schedule a ride, contact:
Ride Connection Hotline: (804) 672-4495
Interested in Driving For Us?
The Ride Connection program needs professional transportation providers to assist eligible individuals in our service area. If you’re interested in providing transportation services for us, The Span Center contracts with providers who have a thorough safety and compliance process, including background checks, drug testing and vehicle inspections.
To learn more about becoming a transportation provider, contact:
The Span Center
Phone: (804) 343-3000 – Tony Williams
Email: [email protected]
If you feel you are being denied access to transit services provided by The Span Center or believe you are being discriminated against based on race, color, national origin, gender, age or disability, please click on this link to learn how you can contact us: ADA and Non Discrimination Notice
