Ride Connection is a mobility management program that helps older adults and individuals with disabilities access essential transportation, supporting safe aging at home and promoting a healthy, connected lifestyle. Our ride counselors provide transportation education, travel training and referrals to local providers. We also assist with discounted GRTC fixed-route tickets, CareVan tickets and Chesterfield Access vouchers on a limited basis.
Ride Connection is available to older adults (60+), and individuals with disabilities receiving SSI or SSDI, who reside in the City of Richmond or the counties of Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent, and Powhatan. Eligible riders may receive up to two (2) round-trip rides to medical appointments within our service area.
Rides must be scheduled at least seven (7) days in advance and are subject to availability. Riders are asked to cover a portion of the cost, based on a sliding scale determined by the Virginia poverty scale.
To learn more or get assistance, contact:
Ride Connection Hotline: (804) 672-4495
Interested in Driving For Us?
The Ride Connection program needs transportation providers to assist eligible individuals in our service area. If you’re interested in driving for us, The Span Center ensures a thorough safety and compliance process, including background checks, drug testing and vehicle inspections.
To learn more about becoming a transportation provider, contact:
The Span Center
Phone: (804) 343-3055 – ask for Tony Williams
Email: [email protected]
If you feel you are being denied access to transit services provided by The Span Center or believe you are being discriminated against based on race, color, national origin, gender, age or disability, please click on this link to learn how you can contact us: ADA and Non Discrimination Notice
